For several months now, we have been losing internet connection using wifi. Devices are still able to connect to the 5G or 2G wifi but there is not internet connection - however the internet remains connect via ethernet? Rebooting the modem fixes the issue for a few hours but then the internet connection drops out. I have reported this via your telephone service and gone through their reboot and procedure but with the same outcome. I note that there have been other posts with the same issue. My neighbours recenty switched to a Hub 3.0 because of thsi issue and now longer have the drop out. Therefore, can someone from teh Virgin team get in contact to replace our Hub with latest model - we cannot continue with the service as it is.