How to turn off the WiFi on the Hub 3 WITHOUT going into Modem Mode

[chrigil]

I've setup an eero system and it seems good but won't play ball for more than a few hours with the Hub 3 when it is modem mode.

It works fine leaving the Hub 3 in router mode but obviously having the 2 WiFi networks broadcasting from virtually the same spot is both pointless and could cause interference with the eero network.

Is it possible to turn off the WiFi on the Hub 3 whilst staying in Router mode?

Thanks

[legacy1]

Get your own router.

[Akua_A]

Hi @Londoner2021.

Welcome to our community forums and thank you for your first posts. 

In regards to disabling your WIFI, when you turn it off as seen here  https://www.virginmedia.com/help/virgin-media-hub-turn-off-wireless do the changes revert automatically? How long does it take before the WIFI is enabled?

Thanks,

[-tony-]

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@Akua_A wrote:

Hi @Londoner2021.

Welcome to our community forums and thank you for your first posts. 

In regards to disabling your WIFI, when you turn it off as seen here  https://www.virginmedia.com/help/virgin-media-hub-turn-off-wireless do the changes revert automatically? How long does it take before the WIFI is enabled?

Thanks,

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this has been posted about a few times - it was/is supposedly under investigation i think - theres a thread where the OP says it comes back on in 15 mins and shows as on - my experience is that if i turn it off it continues to show as off even though i can access wifi after 10 or 15 minutes

so it would seem to be a bug in the new firmware - maybe you could dig a little and get an answer - or not

[Akua_A]

Thank you for letting me know @-tony-.

I will look to pass this to the relevant teams to be investigated.

Thanks,

[Londoner2021]

Hi @Akua_A

thanks for reply. It reverts to wifi activated quickly, if I leave the hub 3 access page open in the browser it actives once the browser times out the login. If I click on the "Home" tab of the settings page it reverts to activated immediately.

[-tony-]

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@Akua_A wrote:

Thank you for letting me know @-tony-.

I will look to pass this to the relevant teams to be investigated.

Thanks,

---

not sure where this has gone already - its certainly know by the VIP's and i think in other places - kev or michael i think

[Akua_A]

@-tony- @Londoner2021

Thank you for letting us know. I will get in contact with the team regarding this known fault.

Thanks,

[Londoner2021]

If I use a HUB 4 will I have the same issue?

I can add a network switch and turn the hub 3 into modem mode but I am not sure how to set the d'link DAP 2610 up as DHCP through through the phone app. I would need something assigning IPS for wifi devices right?

there must be thousands of parents out there who want to disconnect wifi to give their kids a break from screen time too but are not not able to in that way at least.

[Adduxi]

AFAIK that dlink is an access point only, so can’t be used as a router?

[Londoner2021]

ok thanks I guess I need a firmware update or new hub