on 06-02-2020 14:40
Is there a way to find out if the boosters are actually working? they don't seem to be making a great difference if they do but the only one which appears on the Virgin app is the one connected to the Hub. The bigger one doesn't.
is there a way to see if they are operating?
thanks
on 06-02-2020 19:18
The small one doesnt appear on the app only the big ones
on 29-08-2020 12:32
With the constant ‘Somethings Not Right’ error message on the Virgin Connect App how do I know if my booster is working?
I’ve connected to the settings page online and although it shows the power line is connected via Ethernet it does not show which devices are connected to the booster (like the app does when working correctly).
on 29-08-2020 21:10
After successfully setting up my booster I still got an exclamation mark on the booster icon in the virgin app. I clicked on it and it repeated the process of copying my routers details. To check things out i used an app on my android phone called wifi analyzer from Olgor.com.
If your booster is working it will show 2 separate signals , one from the hub and one from the booster , even they both have the same ssid's
on 30-08-2020 01:36
Hi Nels5320,
If you log into your router settings and click on Connected Devices it will show if the booster is connected as in the image below.
on 30-08-2020 08:42
@newapollo Dave, you need to obscure the MAC addresses in that image to comply with the forum rules.
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Scott
My setup: V6 TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.
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on 30-08-2020 08:48
on 30-08-2020 09:18
Thanks for the info @Anonymous. @newapollo I have reinstated your image.
______________________
Scott
My setup: V6 TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 01-01-2021 18:19
Hi
please may I ask .
I have set up the booster as per instruction and per videos.
However I only have the booster linked to the webpage .
both boosters have white lights in them also
I have tried to manually link the WiFi booster to the wireless security add on but having checked a video it states to put in the booster ssid name along with Mac details.
Due I put in the hubs ssid or ssid on large booster ?
Please can you help as I’m not 100% sure it’s properly set up
kind regards
on 01-01-2021 18:46
@Mally10 wrote:Hi
please may I ask .
I have set up the booster as per instruction and per videos.
However I only have the booster linked to the webpage .
both boosters have white lights in them also
I have tried to manually link the WiFi booster to the wireless security add on but having checked a video it states to put in the booster ssid name along with Mac details.
Due I put in the hubs ssid or ssid on large booster ?Please can you help as I’m not 100% sure it’s properly set up
kind regards
What are you trying to achieve exactly?