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How to get WiFi pods

Ironheart
Tuning in

I wonder if somone can help?

I ordered additional Pods via the online chat but have not recieved them.

I then tried to call but none of the options were clear on how to order them and then I was put on hold for over 20 mins, without any idea if i was even speaking with the right department.

I have one pod already which has really helped one black spot, but I still have 2 rooms which cannot sustain a connection.

What's the easiest, most straight forward way to order please?

Thanks in advance!

 

10 REPLIES 10

newapollo
Very Insightful Person
Very Insightful Person

You can call the direct number 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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