on 04-07-2021 22:33
We've just had our Hitron router set up for our business broadband and we're looking to change the DNS servers to something faster and more secure but can't see any settings.
Does anyone know if this can be done on the Hitron router?
Thanks.
Answered! Go to Answer
on 05-07-2021 00:44
on 05-07-2021 08:05
Hello
One thing to note before you look at going down the modem only mode, if you have a static IP address or multiples then I am afraid that modem mode is not an option as the Hitron will be in GRE tunnel mode and in that mode there is no modem only setting.
Regards Mike
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on 04-07-2021 23:09
This is a board for residential customers not business customers, you should call the business help number. Someone may be able to help, but it will take sometime.
on 04-07-2021 23:35
Unfortunately they aren’t very helpful at all so I thought I’d try asking here but never mind 🙂
on 05-07-2021 00:44
on 05-07-2021 01:00
@legacy1 wrote:
VM business don't want you to change DNS use modem mode and get your own router.
Oh why don't you just change the record.
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on 05-07-2021 07:59
Thanks for that, looking around that does seem to be the case so that’s what we’ll do.
Thank you.
on 05-07-2021 08:05
Hello
One thing to note before you look at going down the modem only mode, if you have a static IP address or multiples then I am afraid that modem mode is not an option as the Hitron will be in GRE tunnel mode and in that mode there is no modem only setting.
Regards Mike
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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on 05-07-2021 08:48