How on earth

[jasineil2010]

Can someone please explain this one. With in the space of 2 minuites 

 

 

 

[jasineil2010]

 

[用心棒 · Accepted solution]

FYI rejected images indicating no issues in area showed your postcode, i.e. personal information. If the images are still pertinent redact the postcode from them before re-posting.

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[jasineil2010]

I realised i had given personal infomation as soon as i posted them. I flagged them to mod myself. 

[jasineil2010]

My point was that within a matter of minutes. It was reported my neywork had no issues then had issues then had no issues. 

 

[用心棒]

Consider unmarking my earlier post as helpful as it does not solve the issue raised; select Post Options > Not a Helpful Answer

[David_Bn]

Good Afternoon @jasineil2010, thanks for your post and I'm sorry to hear of the confusion caused over the status of the services in your local area.

Looking into the local area, no faults currently appear to be present.

Can you please confirm if you're currently experiencing any issues with the services?

Kindest regards,

David_Bn

[jasineil2010]

Yes every day David 

[Carley_S]

Thank you for confirming this @jasineil2010 

Sorry to hear that you are still having issues. I can see that I responded last weekend on another thread you opened for your service concerns where I responded with what we could see at our side that might help your overall internet performance. You can see my response on this thread here 

I appreciate that you responded on Tuesday were we did have area concerns affecting customers. I have checked the services again and everything looks good with your hubs specs today. There was a small dip in the area on the 6th April at around 10:30am where there was signal noise identified but this was back to normal within the hour or so. 

Please let me know if any of the steps I have advised in your previous thread has helped at all with your WiFi and service.