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murron19
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How much is a paid for data pack

I have virgin player tv, phone & 30gb data (home wifi). I have used 100% of my data & virgin have given me a 2gb data cushion. I know when that runs out they will add a paid for data pack to my bill. In their for q&a's it used to have the amount for this paid for data pack as £7.50. For some reason the cost is no longer there. Can anyone please tell me how much it does cost? Thanks.

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Forum Team
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Re: How much is a paid for data pack

Hi murron19,

 

Thanks for reaching out to us.

 

We have two mobile data add-ons available. Data add-on 1GB for £10 and Data add-on 3GB for £20. You can add it on your mobile account through your Virgin Mobile App or you can log in to your online account here. You can also send an SMS to our team on this number 0753 301 6422, and they'll add it for you.

 

Hope this information helps. Feel free to get in touch with us.

 

Thanks,

 

Renan_G

 

 

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Superuser
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Re: How much is a paid for data pack


@murron19 wrote:

I have virgin player tv, phone & 30gb data (home wifi). I have used 100% of my data & virgin have given me a 2gb data cushion. I know when that runs out they will add a paid for data pack to my bill. In their for q&a's it used to have the amount for this paid for data pack as £7.50. For some reason the cost is no longer there. Can anyone please tell me how much it does cost? Thanks.


It is still £7.50:

https://www.virginmedia.com/help/virgin-media-broadband-data-allowance

**********************************
I work for Virgin Media - but all opinions posted here are my own
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murron19
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Re: How much is a paid for data pack

Hi Renan_G

As per BenMcr reply, it is £7.50.

Also just a wee note. I was not asking re mobile data, I was asking about my data on my home wifi / hub, but thanks for the reply anyway .

Murron 19 ☺

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murron19
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Re: How much is a paid for data pack

Hi BenMcr

Thanks for the reply, helps alot.

Murron19 ☺

 

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teabag
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Re: How much is a paid for data pack

Mind you, does anyone else think the heading in that link is a bit off?.

It's about a capped Broadband allowance, but the heading states :-

"What is my Virgin Mobile data allowance?"

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only x2. Customer since 1993.
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murron19
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Re: How much is a paid for data pack

This is in "networking and wifi". The subject line "how much is a paid for data pac". Original text stated "(home wifi)".

I think this reply is a bit off!? "What is my virgin mobile data allowance?"

1. It's not helpful?

2. I don't own & never have had any virgin mobiles or sims?

3. I previously thanked a person who has given a correct reply? 

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teabag
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Re: How much is a paid for data pack


@murron19 wrote:

This is in "networking and wifi". The subject line "how much is a paid for data pac". Original text stated "(home wifi)".

I think this reply is a bit off!? "What is my virgin mobile data allowance?"

1. It's not helpful?

2. I don't own & never have had any virgin mobiles or sims?

3. I previously thanked a person who has given a correct reply? 


 

@murron19, my post was nothing to do with what you wrote or said.

It is what Virgin have as the header in the link/page @BenMcr gave you, which is the right link for your Broadband data pack add-on - but the heading on that link/page say's "What is my virgin mobile data allowance?" - where the page is about Broardband data packs and not mobile data.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only x2. Customer since 1993.
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teabag
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Re: How much is a paid for data pack

PhotoEditor_20190328_161656415.jpg

 

---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only x2. Customer since 1993.
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murron19
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Re: How much is a paid for data pack

I apologise teabag. My reply from Ben doesn't show this, hence why i thought you were referring to my message. I went through my whole message thinking. I've not mentioned a mobile?