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How long does it take for a speed upgrade?

Joining in

Hello all.

About 2 hours ago I used the virgin media website to increase my internet speed from 50mb/s to 250mb/s.

I still have not seen the increased speed take effect so im just wondering how long this process usually takes. I have just now reebotted the router but im wondering if there is anything else I have to do in the routers config or something?



Joining in

I also have a red light on the front of the router, dont know if that has anything to do with it.

Hi @Astelle 

Welcome back to our community forums and thank you for flagging this to us. We can understand your concern regarding the speed upgrade and the red hub light. To best look into this, we have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.


Forum Team

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