on 16-01-2022 16:35
Hi, I have poor Wi-Fi upstairs and in the study. I can't move the hub so I think s booster would help. How do I get hold of one?
on 16-01-2022 16:39
on 16-01-2022 16:49
Many thanks! I can't find a way to get hold of a booster/Wi-Fi pod online. Does it require a phone call?
on 16-01-2022 16:52
@Paulhelp wrote:Many thanks! I can't find a way to get hold of a booster/Wi-Fi pod online. Does it require a phone call?
https://www.virginmedia.com/shop/broadband/intelligent-wifi-pods-queue
on 16-01-2022 18:05
Many thanks for the link!
on 16-01-2022 18:29
@Paulhelp wrote:Many thanks! I can't find a way to get hold of a booster/Wi-Fi pod online. Does it require a phone call?
Unless you have to pay the £5 per month rental for them, in which case don’t bother
on 16-01-2022 18:45
@carl_pearce wrote:
@Paulhelp wrote:Many thanks! I can't find a way to get hold of a booster/Wi-Fi pod online. Does it require a phone call?
https://www.virginmedia.com/shop/broadband/intelligent-wifi-pods-queue
If the page that link leads to is correct, VM aren't even operating a waiting list for pods, and all that page offers is a further link to fool punters into signing up for yet more of VM's horrible, gushing marketing bilge. If only they put the same effort into customer service, or product availability that they put into marketing.
on 19-01-2022 12:54
Hi @Paulhelp
Thanks for posting on our community forum!
Have you managed to sort the boosters out now? 🙂
Regards
on 24-01-2022 07:59
Yes thanks, just a pity need to join a list as they are not available.
on 26-01-2022 10:29
Hi @Paulhelp,
I am very sorry about that. Did the team give any further information on when you would expect to hear more on this?
Thanks,