on 04-07-2021 16:35
My superhub3 is physically broken. The connection for the external broadband cable is no longer connected to the circuit board so I have no internet.
The help service on the phone has no option for faulty hardware and neither does the web chat. No options to get through to an actual person either.
How do I get a replacement hub3 ?
on 04-07-2021 17:19
on 06-07-2021 16:41
Hi @GregRoberston,
Welcome to our Community Forums and thanks for posting.
I am sorry to hear your Hub is damaged. I can see you have spoken to our team already regarding this since posting and they were able to help.
Let us know if you have any other issues.
Thanks 🙂