Menu
Reply
  • 1
  • 0
  • 0
Davidjcottam
Joining in
226 Views
Message 1 of 3
Flag for a moderator

How do I get a booster from virgin

I have gone around in circles on the website and resulted in a page that cannot be found or no longer exists. I have loud young children so a call is difficult. What is the correct link to get a booster as my wifi is amazing in 2 rooms and terrible in all the others?

0 Kudos
Reply
Highlighted
  • 87
  • 3
  • 3
andrewkp
Dialled in
205 Views
Message 2 of 3
Flag for a moderator

Re: How do I get a booster from virgin

 

You need to install the Virgin Connect App on your mobile and them from there proceed to measure your WiFi signal around your home.  If it is poor it will allow you to order boosters.

 

Please watch this helpful video

https://community.virginmedia.com/t5/Helping-Hands/How-to-Improve-your-WiFi-Signal-and-order-booster...

 

 

 

 

0 Kudos
Reply
  • 9.58K
  • 1.01K
  • 1.51K
jbrennand
Alessandro Volta
163 Views
Message 3 of 3
Flag for a moderator

Re: How do I get a booster from virgin

Also... be aware they are only free for users on the higher tariff VM packages - others are charged at £3 per month. Some would say you would be better served investing that money in getting your own wifi improvement/access point(s).

--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply