Menu
Reply
Highlighted
  • 9.07K
  • 248
  • 545
Forum Team (Retired) Nat_J
Forum Team (Retired)
415 Views
Message 11 of 13
Flag for a moderator

Re: How do I book an engineer.

Sorry to hear about this Budgie2,

 

Great to hear that this has since been resolved!

 

Let us know if we can assist with anything further from this end,

 

Nat_J


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply
  • 1
  • 0
  • 0
Andrew_68
Joining in
359 Views
Message 12 of 13
Flag for a moderator

Re: How do I book an engineer

Virgin Media just want to make it extra difficult for customers with issues to get the help they require. 

First time we have had internet issues since switching from Talk Talk (utter nightmare) and it seems Virgin Media is just as bad if not worse...surely this cant be !!! 

How do these companies stay in business....??????

Finally got through to retentions (i'm furious and cancelling unless they get their backsides out to fix our internet) only for him to state we are having problems with the system so can I call you back....classic tactic that will mean he has gotten rid of me and wont ring back in the promised 30 mins. despite me take his name and where he is located.

We shall see....

 

0 Kudos
Reply
  • 3.67K
  • 307
  • 1.07K
Dave_cq
Community elder
353 Views
Message 13 of 13
Flag for a moderator

Re: How do I book an engineer

They almost never ring back.

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
0 Kudos
Reply