14-12-2022 20:02 - edited 14-12-2022 20:59
If I CTRL+F5 for refresh and load router status for the first time im seeing post error counts alongside a lot of pre.
Every time I check it seems to get worse
Edit
Upstream seems to have gone from 16 to 32 now and this website loads a lot faster now.
My cable is still in a green pipe above ground, could cold be causing issues? Wouldn't have thought so as I got a lan cable going on the outside wall to downstairs PC which is fine.
Edit
Just done another check, all upstreams are at 64 now but
Never seen post errors before
Another edit
upstream 5 back to 16qam
on 19-01-2023 10:24
Hi @alphaomega16, thanks for reaching out to us on the forums 👋
I'm sorry to hear about the issues with latency on your services 😞
I've had a look on my end and I can't see any issues in the area affecting the service.
I believe this may be a one off "blip" as we say where some traffic builds up on the network, but all seems to be fine on our end.
Your Wi-Fi however may be improved - may I ask if you have any wireless connection issues?
Let us know.
Kind regards,
Ilyas.
on 19-01-2023 16:22
on 21-01-2023 17:57
Hi alphaomega16, thanks for posting and welcome back to our community.
Sorry to hear you're having intermittent internet speed issues and for any inconvenience this may be causing you and your household. For future reference you may wish to check for possible issues in your area here. You can also login and book a technician via that link if needed. However, as you've reached out to us, I would like to take a closer look on your behalf. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.
Regards
Lee_R