How can I tell if my virgin pod is working as my blackspot is still there?

[Bommas123]

does my hub need reconfigured?

[Bommas123]

Hi John, 

Yes, I followed all the instructions on the link and all other advice on the forum to no avail 

Will another one work? Not so sure but thanks for all the help

B

[Kath_F]

Hi B, 

Thanks for coming back to us on this one. 

If when moving the pod around it's not getting rid of the blackspot then a second pod could help. 

We can certainly look into getting this ordered for you but in order to do that I will need to confirm some information with you. 

I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.

Thanks, 

[Kath_F]

Hi Bommas123, 

Thanks for coming back to me via private message. 

I'm sorry that we were unable to proceed any further on this occasion. 

Please keep us posted on how the call goes and if there is any thing we can do - let us know. 

Thanks,