Every since my neighbour has had Virgin Broadband installed downstairs - my own connection has become unstable.
The signal around the property has become weaker and loses it connection numerous times a day albeit for a few seconds but enough to video meetings.
I am a Volt Customer and can see I can claim Wifi boosters for the rooms that have weaker signal issues.
One room I get 2.4 MPBS and the further away i get none - i have to use mobile data - this is an issue as i use wifi calling and the calls drop after a certain range from the virgin router (around 25 foot)
Whilst I would like to know how to claim a free extender i also feel the new connection for my neighbour is also causing an issue. I have lived here for 4 years with no issues then the day it was installed downstairs i have had no end of issues. Broadband companies are constantly at the CATV box day and night for other users and mine just keeps getting worse. Its now got to the point that hoping that it will fix itself has passed.