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pgould1972
On our wavelength
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Help with own router choice

Hi, I've just had an argument with tech support about my intermittent wifi on the SH3. They told me that the internet coming onto the house is their only responsibility to me, I disagree, however have been told that I can put the SH3 into modem mode but want a router not an AP. Do I need to buy a specific cable router or any type e.g ADSL+? The range on the SH3 is ok but not great in my house so maybe a new router with antenna(s) is the way to go. I've not had success with homeplugs as they have very slow speeds through my wiring. 

 

I am really annoyed that I have to shell out my own cash on top of hiring equipment from VM. I want one that is .ac and can get the highest possible speeds. Any ideas/help would be helpful. Low budget by the way £49 ish! Thanks, Paul

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Very Insightful Person
Very Insightful Person
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Re: Help with own router choice

technically the support is correct, they can help with settings on internet connection on pc/laptop etc.which is supported..
As for hardware you can use either AP or router just stay clear of anything that mention ADSL (that is for broadband via telephone line) the wifi on the hub is rather bad could try:
https://community.virginmedia.com/t5/Networking-and-WiFi/Getting-a-better-Wireless-Network-Signal/td...
https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...

Visit http://192.168.0.1/ and login with your password (located on the bottom of your hub).
In the menu on the left, navigate to Advanced Settings > Wireless > Wireless Signal.
At the bottom of the page you will find the “Smart WiFi” section. Here tick the box labelled “Disable Channel Optimization” and apply the changes.

a lot of people use modem mode rather than adding AP's, as for router suggestion community recommend asus rt68ac, netgear nighthawk, tplink archer C7, or for AP ubiquiti

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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tonycv51
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Re: Help with own router choice

If the wifi isn't improved by the  changes suggested then the issue is at your budget of £49 you won't get much of an improvement on the hub.  There was a decent spec linksys at £50 a few weeks ago but that's now back up to £100 but you could set a price watch on 3 camels - router was a linksys ea7500 but worth checking on others.  Something with AC1900 wifi will typically be a decent spec

Would suggest increase your budget if possible 

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