Help accessing modem mode

[Mangraviti]

I'm sick and tired of this modem and I can't find a straight answer to my question.

I run my Hub 3 in modem mode and I have a proper router to do all my networking and VPN.

The VM Hub is said to be on 192.168.100.1.

My router is on 192.168.100.2. It has a range from 100.1 to 100.254.

How in the name of god can I access the modem?

192.168.100.1 simply won't respond.

And if your answer is to set the Hub to router mode, don't bother answering my question.

Does anyone actually know how to do this?

Thanks in advance

[Sephiroth]

What does that mean? "... when it was set up correct before".  Modem mode doesn't work in the Hub 5X - please check this in other threads.   If you were in the double-NAT mode, then I would have expected at least a wired device directly connected to the Hub to get into the Hub setting page.  Why wouldn't it?  Your router is just another device hanging off it.

On DNS, I don't think there is a solution when double-NATting.  This thread may be of interest:  https://community.virginmedia.com/t5/Networking-and-WiFi/use-my-own-DNS/td-p/5489942

VM have royally screwed its Hub 5X users, imo.