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JM1992
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Green light flashing and no internet for 3 days

The green base light is flashing and the WiFi symbol is solid green. It’s been this way for three days and I have no internet. Whenever I run diagnostics it says that something is unplugged, which it isn’t. Nothing was touched prior to this happening so nothing’s come loose, but I have also checked all of the connections to make sure they’re tight. I have tried rebooting and resetting but nothing’s working. 

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Superuser
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Re: Green light flashing and no internet for 3 days

Phone them and report the fault. It can take the forum staff a week to get to you.

Dave

"The late great Douglas Adams: A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools."
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Moderator (Retired) Ralph_R
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Re: Green light flashing and no internet for 3 days

Hi JM1992,

Apologies for the down time, I can see that you have an engineer booked in to remedy things.

Please drop us a quick update once they've called and we'll gladly run a quick health check on your service from this end to make sure all is well.

Kind rgds

Ralph_R
Forum Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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