on 30-07-2020 08:56
Hi,
My chromecast ultra (1st gen works off 2.4ghz) is disconnecting or not found on my google home app. This is intermittent but I have to power it off/on again each time. Google has asked to make changes to the router settings but struggling to find AP isolation to disable it.
Below is their email. I am not that technical but can find my way around the settings if I am guided.
Can anyone advise?
Configuring your Router Settings
Be sure to enable or disable the following router features to allow Chromecast to communicate properly with your router and network. All routers are different, so each setting may or may not appear on your particular router (or may be named differently).
Keep in mind that resetting or making changes to your router settings may have unintended consequences. If you need help or have questions/concerns, contact your router manufacturer or internet service provider (ISP).
Here's some additional information to keep in mind as you troubleshoot the issue:
on 13-01-2021 00:19
Hello.
I'm getting this issue having just upgraded from SH3 to SH4. My Google home previously worked. Any ideas?
Thanks
on 23-02-2021 23:00
Not sure how helpful this will be but after getting the error and getting nowhere following the instructions it gave, I found this resource for my TCL television that had Chromecast software built into the TV as standard.