Google Nest with Virgin Media Hub 3.0

[JS781109]

Hi, I recently bought a Google Nest WiFi router to try and improve the quality and speed of the signal in my house. I was previously reliant on the Hub 3.0 and an ageing Netgear extender.

I’ve had no issues at all setting it up, very easy, but the speed has dropped considerably.

I switched the Hub 3.0 over to Modem mode, linked up the Google Nest Router and added a couple of access points. However, previously I was getting 200Mbps (which is what I’m paying for) download, now I’m getting 70-100 even when sat right next to the router. On the extension points its obviously even worse, perhaps 20-30Mbps. 

Anyone had any experience of this problem and how to address it?

[gary_dexter]

Are you connecting with a CAT5E or better cable between the Google node and the hub?

[JS781109]

I’m using the cable that came with the Nest WiFi router. I assume given it’s a relatively new product that it would be at least Cat5E. However this isn’t obvious from the Google website or packaging.

[gary_dexter]

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@JS781109 wrote:

I’m using the cable that came with the Nest WiFi router. I assume given it’s a relatively new product that it would be at least Cat5E. However this isn’t obvious from the Google website or packaging.

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There should be print on the cable denoting the cable type 

[JS781109]

It’s not clear unfortunately - the markings on the cable say “AWM 21104 E321011 80C 30V VW-1”

It would be strange for Google to package the product with an underpowered cable I would think? I can certainly try with an alternative cable.

[jbrennand]

Are the ethernet ports rated at 1GB or limited to 10/100? I dont know that Nest thingamabob.

[iainj]

Nest Wifi Router has a 1Gb Lan Port

[Tudor]

“Nest Wifi Router has a 1Gb Lan Port” I hope you mean WAN port.