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Getting my set up date moved forward

Hibeescal
Just joined

on ‎29-07-2021 17:47

How do I go about getting my appointment moved forward 

 

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

on ‎30-07-2021 15:35

Not likely - but there may be cancellations i guess

Call the Pre-installation and delivery team - they may be able to help? On.. 0800 052 1734

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Ayisha_B
Forum Team
Forum Team

on ‎01-08-2021 11:41

Hi @Hibeescal,

 

Welcome to our Community Forums and thanks for posting.

 

I have taken a look at the account and can see the pre pull is scheduled for today. 

 

Once this has been completed, it would be worth speaking to the Pre Install team on the number provided kindly by @jbrennand. They may be able to arrange for the Install to be bought forward thereafter.

 

Keep us posted. 

Ayisha_B
Forum Team

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