Power levels look OK and no serious errors since the 1st of October in the log.
Could you please post the second half of the downstream figures to see if that reveals anything, the ones with the following headings:
"Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors"
Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out. My setup: V6 TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.
Welcome to the community forums and thank you very much for your post. We are sorry to hear you have been experiencing multiple dropouts on your Super Hub 3, it seems like this will need further investigation form our side. This will require contact via a private message in order to access the account and run through some security questions. I will follow up right away via PM.
Thanks, I can confirm this was checked out Saturday, and was identified as a heavily corroded street cab the engineer arranged for another bloke to replace the connections in the cab same day, which was done and all is good now!