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Raymienets
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Free hub 3

Super hub 3 is free. Why must I pay £40 for installation. Can it not be sent out and I do it myself?

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Moderator
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Re: Free hub 3

Hi there Raymients, welcome to our forums.

 

If you are able to send me a private message with the following details I can see if a quickstart is an option for you:

 

  • Your postcode and house number
  • The full name on the account
  • Confirm if you are the account holder

Thanks

 

Nathan B

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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pilkersa
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Re: Free hub 3

There is normally a charge for that as well. £20 for self install and £5 for delivery unless you can persuade vm to waive it. Also with self install vm often send reconditioned routers, whereas the engineers are more likely to have a new device. So in my opinion much better spending 40 on a new device which works than 25 on a second hand self install which may or may not work. 

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