on 24-02-2023 22:56
So I'm on the gigabit connection and was on 512mb with a wifi pod, upgraded and was told by engineer pod wouldn't work so been without using a 3rd party router to boost WiFi but this isn't cutting it anymore.
I've tried using the connect app which shows my vm hub 5 and everything connected but when I try and run a speed test no matter the room, it says I need to be connected to my home WiFi lol.
So how how can I get 1 free pod to start
on 25-02-2023 16:46
on 25-02-2023 16:58
As I said, I can't follow that as the connect app claims I'm not connected to the network even after clearing data cache and fact reset hub 5
on 25-02-2023 17:28
on 27-02-2023 18:24
Hi JohnGW75,
Thank you for your post. I'm very sorry to hear about the issue with your broadband service.
We can assist with getting another ordered for you.
I will private message you now so we can get your details.
^Martin