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Hutchby
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Flashing green light

My hub keeps flashing green on the bottom and the WiFi light is also lit up green, I saw there was maintenance earlier when it started, but it's still flashing now
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Superuser
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Re: Flashing green light

This could be caused by all manner of issues, best to give broadband support a call via 150 / 0345 4541111 since will be around 3-5 days for forum admin reply
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Forum Team
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Message 3 of 6
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Re: Flashing green light

Hi there Hutchby,

 

Thanks for posting and welcome to the community

 

Sorry to read you are having an issue with the broadband connection.

 

On the day you posted there was a fault reported in your area which has since been closed as resolved. The broadband is now showing as online with no errors.

 

Is the internet now working ok for you?

 

Kind regards

Sam


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Hutchby
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Message 4 of 6
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Re: Flashing green light

Yes everything's up and running again
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Forum Team
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Re: Flashing green light

Hey Hutchby,

Thanks for letting us know Smiley Happy

We're always around if you need help with anything else.

Have a great weekend,

Take care.

Heather_J

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kteare
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Re: Flashing green light

My broadband has been down for a week with a flashing green internet light. I have an engineer coming tomorrow but this seems certain to be an issue outside the house. The modem gets a lock upstream but is constantly "ranging" downstream. A week down is a long time. This feels like really really bad customer support and network management/awareness by Virgin media.

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