Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Flashing green arrows

ang23
Joining in

on ‎20-03-2022 17:01

Hi, twice today our Internet has gone off (only know this because Alexa stopped twice) The router arrows are flashing green but according to Virgin automated message there isn't a fault in the area. We have checked all the cables and done a reboot etc but still nothing. I need Internet for work so really need to get to the bottom of things before tomorrow if possible so any help would be greatly received. Thanks 

0 Kudos
2 REPLIES 2

g0akc
Problem sorter

on ‎21-03-2022 08:52

Connect to the hub at 192.168.0.1 if you can.  What does the hub status show?

Are wired connections working?

------------------------------------------------------------------------------------------------------------------------------
I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
0 Kudos

Tom_W1
Forum Team
Forum Team

on ‎23-03-2022 08:59

Hi @ang23, thanks for your post although I'm very sorry to hear of your concerns raised.

It's obviously been a little while since you last posted, were you able to get the help needed or did things settle down for you?

Many thanks

Tom_W
0 Kudos
Top