Thanks. I've been having 3 or 4 intermittent outages daily ever since the router was installed on 24th Sept. White light go's off and solid red link light go's on. Normally I get excellent down and up speeds - 350/20 plus.
Time Priority Description
Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
OK so now the Virgin engineer has been I can see why you wanted these figures and maybe why you've not responded as they are all within parameter, except for the faults logged on status which the engineer could not explain.
Most, but not all, records in the log happened over a short period so I would expect some sort of “glitch” at that time. Yes, all your stats are ok, the only puzzling think is 2 channels on 16 and 2 channels on 32 QAM when I would expect all to be on 64 QAM. Only thing you could do is power cycle your hub and monitor the stats on a daily basis.
Tudor There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2