I'm sure that it's a regular issue, but checking the postcode availability for fibre always seems to display "our services are not currently available in your area right now" this has been the case for 7/8 weeks.
However, it appears that all of my neighbours can get fibre even though they were built well afterwards. My house has been pre-wired so I don't get why the services are not available?
Good news is we have been investing a lot in to expanding our network up and down the country. You can register your interest here: virg.in/cablemystreet if you haven't already and we'll keep you up to date with our expansion work in your area.
I will send you a private message and if you could please provide the details requested I will take a look what information we have available