on 07-07-2021 15:08
So been having issues with my hub 3 for quite some time now. The wireless kept dropping out every few hours sometimes several times in an hour. Was told nothing is wrong with the hub 3. This continues for several months got to my wits end with it and took the plunge buying a wireless router stuck the hub 3 in modem mode and we have success! Few hours later interenet goes completely off reboots itself and its all fine for a little while then it does it again and again and again and again and again light will flash white then go red then green then works for a while. I have a house full of kids and it gives me a bloody migraine when it goes off and I get a load of hassle from everyone in the house! It's been checked by virgin media over the phone several times but the last one was a guy who said its my 200mb Internet was causing it 😂😂 but said reboot the box and all would be good again. If I have to do any more tests restarts or anything I will literally kick this hub like a rugby ball! Can someone who is in a position to send me a working hub please contact me or reply here
on 07-07-2021 15:08
on 09-07-2021 18:27
Hi @SiyEp
Welcome back to our Community Help Forum 🙂
Thank you for making this post regarding the Hub issues you are experiencing, I'm really sorry to hear that you are so frustrated with your Hub at the moment.
I am going to send you a private message now so that I can access your account and take a look at things and get this resolved.
Please look out for the purple envelope in the top right corner.
Best wishes,
Serena