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Extremely slow connectivity on some devices

alanmorgan7
Tuning in

on ‎10-01-2022 23:03

Hi, I have 4 devices and 2 of them have extremely slow connectivity. The other 2 are completely fine.

I have a MacBook Pro and an iPhone 13 - both completely fine. Speed tests result in expected data transfer from the internet.

I have a Razer Blade 15 and a MacBook Air - both of these have terrible connectivity. At best, around 1//10th the speed.

This all all through Wifi.

I have even resorted to buying a powerlink extender set and connecting those two devices through that. It only resulted in a marginal improvement.

I have of course done a reset and a pinhole reset about 500 times to no avail.

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2 REPLIES 2

gary_dexter
Alessandro Volta

on ‎10-01-2022 23:05

How are wired speeds?


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Akua_A
Forum Team
Forum Team
In response to gary_dexter

on ‎14-01-2022 11:59

Hi @alanmorgan7,

Welcome back to our community forums and sorry to hear you are having issues on with your WIFI service.

We can understand this is not ideal and we want to best help.

As mentioned by @gary_dexter, are you having similar issues on wired devices? Also how long has this issue been ongoing? Have you trued our connect app https://virg.in/connectapp which can best help with wifi issues?

Thanks,

Akua_A
Forum Team

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