Power levels, logs and T3's all look fine. So we can assume the circuit is okay.
Presume you have tried all 4 Ethernet ports on the Hub 3?
As a last try, have you done a 30 sec pinhole reset just to be sure.? Don't guess the time, and add a few more seconds for good measure.
As for working from home, there are no SLA's on residential circuits, so VM will just ignore that. If you really need it, they can supply a "Business" contract, it's more expensive, but does have SLA's.