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Error Code 2000 / virgin internet

Filmnoiiir
Just joined

on ‎01-04-2021 18:24

Hello,

I can't access my internet. When I log in the Modem, It says "Error Code 2000".

I tried to reach the support line but no ones seems to be available (the line cuts off after a few rings). 

Can someone help me here? 

Thanks

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

‎01-04-2021 18:52 - edited ‎01-04-2021 18:53

That's an error code for Virgin/Bell in Canada and it may relate to a server outage. However  error 2000 is kind of a catch all for anything service disrupting.

According to google it could be anything from bad light levels on fibre to a bad password in the modem.0

This is a UK site and don't have the same equipment.

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Chris_W1
Forum Team
Forum Team

on ‎05-04-2021 12:50

Hi Filmnoiiir, it looks like you are based in North America, we are unable to assist here as we only handle queries from Virgin Media UK ^Chris

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