24-01-2021 14:57 - edited 24-01-2021 15:00
Hi can someone please help where I can find the encryption key for my wife. Currently setting up a smart tv and not finding anything helpful on the internet on how to find it. Thanks
** edited it’s the WPA/WPA2 encryption key it’s asking for to connect to the network
Answered! Go to Answer
on 24-01-2021 15:59
@Sarah2107 wrote:
- Hi, it’s the WPA/WPA2 encryption key the tv is asking for
Encryption key - it’s same as the WiFi password in this context - that’s what it’s asking for
enter the WiFi password shown on the hub into the TV menu
on 24-01-2021 14:58
@Sarah2107 wrote:Hi can someone please help where I can find the encryption key for my wife. Currently setting up a smart tv and not finding anything helpful on the internet on how to find it. Thanks
Encryption key?
on 24-01-2021 15:00
on 24-01-2021 15:02
@Sarah2107 wrote:
- Hi, it’s the WPA/WPA2 encryption key the tv is asking for
Do you have a HUB 3?
It will be on the base of the HUB, or there is a removable piece of plastic that has the key printed on it:
on 24-01-2021 15:05
Normally printed on the bottom. of the modem.
on 24-01-2021 15:08
this is all that’s on it? Don’t know if I’m missing something? No plastic tag bit either
on 24-01-2021 15:13
@Sarah2107 wrote:this is all that’s on it? Don’t know if I’m missing something? No plastic tag bit either
WiFi Password.
on 24-01-2021 15:59
@Sarah2107 wrote:
- Hi, it’s the WPA/WPA2 encryption key the tv is asking for
Encryption key - it’s same as the WiFi password in this context - that’s what it’s asking for
enter the WiFi password shown on the hub into the TV menu
on 25-01-2021 08:45
Thankyou! It was the WiFi password that was required