Dropping broadband signal

[jaligwekwe]

I am currently on OOMPH 350 and in the middle of a zoom meeting or watching tv or WhatsApp call or internet browsing the signal just drops for a few seconds and then comes back , it happens so often it can be quite frustrating . Please any advice is welcome . Is this normal because it seems the higher and supposed better broadband I got the worse the service has become .

[lotharmat]

That's the speedtest you've shared!

The BQM is shared by:

Click 'Share live Graph' (under your BQM - not the speedtest)
Paste the 'direct link' that is generated on the next page under here!

The url should look like this:

https://www.thinkbroadband.com/broadband/monitoring/quality/share/be7ffade96f0ac49844200615aea66a138...

[jaligwekwe]

Thank you will try it as you have explained .