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nomore2018
Settling in
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Does anyone have details of which external body complaints can be made to about virgin?

Service is pathetic too long to list all the problems I’ve had with Virgin. Been on hold over 25 minutes, and that’s just the current call.
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Jacevoor77
Up to speed
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Message 2 of 3
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Re: Does anyone have details of which external body complaints can be made to about virgin?

theres a complaints email and address on virgin web site
you never get the top dog at virgin

we should really compain to ofcom
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Superuser
Superuser
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Re: Does anyone have details of which external body complaints can be made to about virgin?

ofcom will not deal with it, would first need go via virginmedia complaint process -> http://store.virginmedia.com/content/dam/eSales/Downloads/Consumer%20Complaint%20Code%20of%20Practic... if post all your issues here might be able to point in right direction..
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