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zainab2
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Does Virgin compensate you?

My broadband was intermitting for the past week and now it is totally down for 2 days now.

Customer service told me there is a local problem with the service in my area and the fixing/outage could last till 5 June!

What are your experiences with such a situations? What are our rights in this case?

 

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Very Insightful Person
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Re: Does Virgin compensate you?

If reported auto comp policy https://www.virginmedia.com/help/automatic-compensation


As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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