My internet started playing up last Sunday but went off completely on Monday 11/3 my TV went off not long after. Rang up after a couple of days and was told it would be back on on Thursday. As it was a complicated fault. Thursday arrived still no service rang again Thursday night only to be told it would be Friday at 15.00. Friday came and still nothing so rang again and was told we are low priority and it would be back on on the 19 march at 14.00. I have checked on my virgin media app and it states good TV & internet in your area. So what the bloody hell is going on when I have nothing. I pay my bill every month by direct debit so I should be high priority. Customer services are going to get one hell of a phone call if my internet & TV don't come back on the 19th and I want some discount on my next bill.