on 08-07-2021 21:42
Does anyone know how long replacement hub 4 takes to be delivered. I spoke to a technician yesterday who said as it is being processed before 12 it would take 24hrs. Well this has obviously passed and now I'm getting a bit annoyed as my teenagers are very grumpy!
on 12-07-2021 11:13
Hi Jules27vw,
Thanks for your post and apologies to hear you're still waiting.
Whilst it may only take 24 hours to process on your account, any equipment sent out can take 3-5 days for delivery.
If you've had a technician visit then if the Hub needs replacing as part of the fault, they would do this there and then.
Was it a technician at your home that you spoke with or was it someone over the phone?
Let us know.
Thanks,