on 02-05-2022 12:33
In order to resolve issues with current setup for Smart Plugs and other devices that only work on 2.4ghz I am looking to split the bands on my Hub4 into 2 SSID's. I have looked through the settings in the hub and can see where to rename them, but what other boxes need to be ticked so to speak is there a definitive guide on what needs changing.
In respect of name changes is it better to rename one or both of the bands?
I have VM Wifi Extenders, which show up at Ethernet Connected, what band will they use following any split?
I also wanted to rename some of the devices that come up unknown, under the Connected Devices Tab an information pop up says
"To change the names of your devices return to the Home screen and make the changes by clicking the device name in the Modem Status Overview"
First there is no Modem Status Overview, there is a Hub4 Status Overview, but that doesn't allow device name changes.
Thanks
on 02-05-2022 13:16
on 04-05-2022 14:15
I have split the bans into 2, just renamed the 2.4ghz one, less changes to make. Smart Plugs now connected to 2.4ghz and now work properly and connect to Alexa Skill. Fire stick connected to 5ghz, for some reason it would use the5ghz band before splitting, everything works well these No slow internet connection message yet, will wait to see what this evening brings.
Thanks John for your help and advice on this.
on 06-05-2022 18:55
Hi @MartJ
Thank you for your post and welcome back to our community.
I am happy to hear the advise from @jbrennand has helped 🙂
Please pop back to us if you have any further questions or concerns.
Vikki - Forum Team
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on 08-10-2022 11:47
on 10-10-2022 13:20
Hey Mike_67, thank you for reaching out and I am sorry you are struggling to change the bands.
Has the advice given helped at all, or do you need some assistance still? Thanks
Matt - Forum Team
New around here?
on 10-10-2022 13:41
Hi,
I’ve managed to split the bands as per the advice on the forum. I’ve tested both bands and my phone really doesn’t work properly with the 5GHz Wi-Fi band. Not sure why as the model (Samsung Galaxy A53 5G) is only a year old or less. Because of that I’ve disabled auto reconnect on my phone to the 5GHz Wi-Fi band and it now just uses the 2.4GHz band. It’s a much slower connection but it’s fairly reliable.
Everything else seems to work ok so far which is good. Just a pity my phone can’t use the quicker connection.