Deco P9 + Hub 4 = help :)

[Pinnick]

Hiya,

Recently upgraded and purchased a Deco P9 kit to go with 🙂

Not getting anywhere close to 500, never mind 940(more?) on anything. Xbox (wired) gets 400ish, PC on first floor wired from the Deco gets 250-300, then attic gets 190-250.

Any setup tips, like do I need to have the ethernet coming from the Hub 4 come out of a certain port on the back to the Deco?

Kind regards

[carl_pearce]

---

@Pinnick wrote:

Hiya,

Recently upgraded and purchased a Deco P9 kit to go with 🙂

Not getting anywhere close to 500, never mind 940(more?) on anything. Xbox (wired) gets 400ish, PC on first floor wired from the Deco gets 250-300, then attic gets 190-250.

Any setup tips, like do I need to have the ethernet coming from the Hub 4 come out of a certain port on the back to the Deco?

Kind regards

---

Only the devices hard wired to the first node, connected to the HUB, will see anywhere near 940Mbps. Wired devices connected to the other two nodes will rely on the WiFi backbone.

Oh even worse it appears to use your power line as the backbone!

That, at times, can be worse than wireless.

[Pinnick]

The Xbox isn't getting anywhere near that directly from the Hub 4 (in modem mode) or via the first hub.

On the 500 package, my speeds were nearly the same on everything.

[carl_pearce]

---

@Pinnick wrote:

The Xbox isn't getting anywhere near that directly from the Hub 4 (in modem mode) or via the first hub.

On the 500 package, my speeds were nearly the same on everything.

---

Is it a recent installation?

Your HUB power levels could be out of spec, causing slower than expected speeds.

[Pinnick]

It's been six days, yeah.

[carl_pearce]

---

@Pinnick wrote:
It's been six days, yeah.

---

Access your HUB 4 on 192.168.100.1, and select the 'Check Router Status' option below the login section.

Copy paste the information from the tabs into here, which you will need to paste into several posts and sometimes click post twice due to an error message, and we can check the levels.

[Pinnick]

Post 1:

Cable Modem StatusItem Status CommentsChannel Overview Downstream Upstream

Cable Modem Status	Online	DOCSIS 3.1
Primary downstream channel	Locked	SC-QAM
DOCSIS 3.0 channels	31	4
DOCSIS 3.1 channels	1	0

[Pinnick]

Post 2:

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

26	339000000	5.9	39	QAM256	26
1	139000000	3.3	38.6	QAM256	1
2	147000000	3.1	37.6	QAM256	2
3	155000000	3.2	39	QAM256	3
4	163000000	3.1	39	QAM256	4
5	171000000	3.1	39	QAM256	5
6	179000000	3.2	38.6	QAM256	6
7	187000000	3.2	38.6	QAM256	7
8	195000000	3.1	39	QAM256	8
9	203000000	3.1	39	QAM256	9
10	211000000	2.8	39	QAM256	10
11	219000000	2.6	39	QAM256	11
12	227000000	2.5	38.6	QAM256	12
13	235000000	2.3	39	QAM256	13
14	243000000	2.5	38.6	QAM256	14
15	251000000	3.1	38.6	QAM256	15
16	259000000	3.9	39	QAM256	16
17	267000000	4.3	39	QAM256	17
18	275000000	4.6	38.6	QAM256	18
19	283000000	5	38.6	QAM256	19
20	291000000	5.5	38.6	QAM256	20
21	299000000	6.4	39	QAM256	21
22	307000000	6.6	39	QAM256	22
23	315000000	6.6	40.9	QAM256	23
24	323000000	6	39	QAM256	24
25	331000000	5.8	39	QAM256	25
27	347000000	6.1	39	QAM256	27
28	355000000	6.1	39	QAM256	28
29	363000000	5.6	38.6	QAM256	29
30	371000000	5.4	39	QAM256	30
31	379000000	5.5	39	QAM256	31

3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

26	Locked	38.983261	0	0
1	Locked	38.605377	1	0
2	Locked	37.636276	4	0
3	Locked	38.983261	2	0
4	Locked	38.983261	0	0
5	Locked	38.983261	2	0
6	Locked	38.605377	1	0
7	Locked	38.605377	4	0
8	Locked	38.983261	3	0
9	Locked	38.983261	1	0
10	Locked	38.983261	3	0
11	Locked	38.983261	1	0
12	Locked	38.605377	5	0
13	Locked	38.983261	11	0
14	Locked	38.605377	9	0
15	Locked	38.605377	6	0
16	Locked	38.983261	7	0
17	Locked	38.983261	2	0
18	Locked	38.605377	5	0
19	Locked	38.605377	7	0
20	Locked	38.605377	8	0
21	Locked	38.983261	2	0
22	Locked	38.983261	1	0
23	Locked	40.946209	2	0
24	Locked	38.983261	6	0
25	Locked	38.983261	1	0
27	Locked	38.983261	2	0
28	Locked	38.983261	2	0
29	Locked	38.605377	9	0
30	Locked	38.983261	13	0
31	Locked	38.983261	15	0

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)

159

96

4K

1880

QAM1024

759

3.1 Downstream channels

Channel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile)

159

Locked

42

10.3

131260

0

[Pinnick]

Post 3:

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	46200000	50.5	5120 KSym/sec	64QAM	3
2	39400000	50.3	5120 KSym/sec	64QAM	4
3	53700000	50.8	5120 KSym/sec	64QAM	2
4	60300000	50.8	5120 KSym/sec	64QAM	1

3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	US_TYPE_STDMA	0	0	0	0
2	US_TYPE_STDMA	0	0	3	0
3	US_TYPE_STDMA	0	0	0	0
4	US_TYPE_STDMA	0	0	0	0

[Pinnick]

Post 4:

Config file

;kfoA,.iyewrkldJKDHSUBsgv

Primary Downstream Service Flow

SFID	5321
Max Traffic Rate	1200000450
Max Traffic Burst	42600
Min Traffic Rate	0

Primary Upstream Service Flow

SFID	5250
Max Traffic Rate	55000270
Max Traffic Burst	42600
Min Traffic Rate	0
Max Concatenated Burst	16320
Scheduling Type	bestEffort