Want to keep this short and sweet because I am literally close to throwing all the kit out the window. If I could understand any word of what any department says, I would be through to department that deals with leavers, I mean seriously, do any agents on customer service speak even remotely English??
That rant aside, I have dead spots in the house for my WiFi. I have tried everything. The painful customer service. Painful app. Everything. It all points to a booster being needed (or pod, or extender, or powerline.. Whatever they want to phrase it as this week) so pretty please, can someone, anyone be a guardian angel and help me get one?
This is my last attempt. I honestly have no idea what else to do. For two months my life has been borderline misery because of Virgin because I am predominantly, WFH. I am really regretting switching to Virgin two months ago and as I say, if I could speak to anyone on the phone that isn't presumably in Singapore or Baghdad with very little English or understanding of Broadband so each call ends the same horrible circle, I would be back to Sky which whilst was a much slower speed, at least transmitted the signal across the house better.
Please someone help. Please is there someone from Virgin here?!?!?!
