on 27-02-2023 11:09
We are in Islington and our internet has been down since 03:00 Tuesday 21st Feb.
No updates on what is happening or when it might be fixed.
Yes I have checked all the online resources and yes there is a fault. What I would like to know is when it will be fixed.
A water company or an electricity company would at least provide a status update of some sort. How does anyone get Virgin Media to give a status update? Or is it a case of they really don't have a clue?
on 27-02-2023 11:35
Call 0800 561 0061 for the most up to date fault info. It is an automated service.
on 27-02-2023 14:27
Just has a WhatsApp chat over many hours. The outcome - would I like a call on Thursday 2nd March!!!
TEN days after the internet failed
You can't make this stuff up
on 27-02-2023 14:28
Please please stop telling me how to check status. I know how to check status - every hour I check it.
Every hour it says there is a fault. I want to know how anyone gets it fixed?
After 7 days of this I need to know when it will be fixed. I don't need to hear there is a fault AGAIN
on 27-02-2023 14:37
Stick to 0800 561 0061 gives the most up to date & local info.
on 27-02-2023 15:42
If its like the one below... would you give a definite fix time?....