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Parkersrob
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Data abroad not working

Hi. I am in France and my data has stopped working. It worked for a while then suddenly stoped. I tried messing around with the roaming option on the virgin media website and it now won't change from off.

Can you help please? I have tried to follow you roaming FAQ and think all my settings were right.

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Forum Team (Retired) Terri_P
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Re: Data abroad not working

Hi Parkersrob,

 

Thanks for your post on the Community and welcome. I'm sorry to hear that you are experiencing an issue with your roaming service.

In order to look into this, I will need to take more details. I will send you a private message requesting more information so that I can assist with this issue. Just click on the envelope icon at the top of this page.

 

 

Kind Regards,

Terri

Virgin Media Forum Team


Running out of data? Check out our top Mobile data tips


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