How to report damage to virgin cable in my front garden? Is there a way to do online?
You can wait for a reply from a VM staff member, but it will take over a week. Faults should always be reported to customer services.
Welcome to the community and apologies for any inconvenience caused.
I can see on your account that you called through to us and this is being dealt with.
Let us know how you get on and if there are any further issues.
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