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Cheec1977
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Damaged cable

How to report damage to virgin cable in my front garden? Is there a way to do online?

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Tudor
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Re: Damaged cable

You can wait for a reply from a VM staff member, but it will take over a week. Faults should always be reported to customer services. 


There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Forum Team (Retired) Samantha_L
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Re: Damaged cable

Hi Cheec1977,

 

Welcome to the community and apologies for any inconvenience caused.

 

I can see on your account that you called through to us and this is being dealt with.

 

Let us know how you get on and if there are any further issues.


Regards

Sam


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