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Daily poor performance and dropped packets

slaterss
On our wavelength

Hi

For the past few weeks i have been seen daily very poor performance between 8pm and 10:30pm, with dropped packets as well.

I setup a BQM and it is showing high latency and dropped packets also.

Virgin Media - please can you fix this as it has been ongoing for a number of weeks now?

Thank you

https://www.thinkbroadband.com/broadband/monitoring/quality/share/9ac679bab92f19ded75fe1d8a908572d1e... 

2 REPLIES 2

risc19
Well-informed

Everyone on virgins network has the same hump with a sprinkle of packetloss at the moment. 

They are not saying what is

or that there even is a problem. 

Gareth_L
Forum Team
Forum Team

HI slaterss

Sorry to hear this is happening

Do any other devices slow down at the same time

How are you connected to the devices 

If by ethernet is it with a CAT6 cable

Gareth_L