Convert router to IPv4 mode

[Loogie]

Can I please arrange for the router to be changed to IPv4 mode?

thank you. 

[mjpartyboy]

I didn't think VM supported IPv6 yet, so your Super Hub should be getting an IPv4 WAN address.

[ravenstar68]

Are you in the UK or Ireland?

Last I checked Virgin Media in the UK didn't support IPv6.

Tim

[Loogie]

I am in Ireland. The router uses IPv6 and Virgin seem to translate an IPv4 address onto outgoing connections.

I want to use the router as a modem and place a router and firewall behind it  Apparently the "modem" functionality is only accessible to routers that are placed in IPv4 mode by Virgin.

[ravenstar68]

This is the Virgin Media UK Forum.  Virgin Media Ireland is a separate entity.

Try this to see if they can help you.

https://www.virginmedia.ie/customer-support/

Wishing you the best of luck.

Tim

[newapollo]

Hi Loogie,

Sorry to see you are having issues with IPv4 and IPv6.

You would need to ask VM Ireland to set this up for you as unfortunately this community only supports UK VM customers.

https://www.virginmedia.ie/contact/ 

Call us:

Existing Customers: 1908

Calling from abroad: 00 353 1 2458000

Mon - Sat 9am to 6pm.

Not a customer? Talk to us about joining: 1890 940070

Mon - Sat 9am to 6pm.

Whatsapp us on : +353896000016

Or

Write to us:

Virgin Media Ireland

Limerick Enterprise Development Park,

Roxboro Road,

Limerick.

*Please only use the above address when sending us a letter.