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Contact someone at Virgin

annacathryn
Just joined

on ‎27-06-2022 13:50

Hi there, I need to get in touch with someone urgently regarding an engineer appointment which has been made without checking my availability first.

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎27-06-2022 16:17

Hi @annacathryn 

I've moved this post to the managing Your Account section - VM Forum Staff don't usually check the natter section.

If you have an active VM account you can log into My Virgin Media either on the webiste or via the app and change the appointment date by clicking on Orders and Appointments.

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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jbrennand
Very Insightful Person
Very Insightful Person

‎27-06-2022 16:18 - edited ‎27-06-2022 16:19

EDIT: Dave beat me to it !

It should show in your online account - and you can change it from there


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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