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prathameshr
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Constant "No internet, secured" on laptop and mobiles.

Hi,

I am also getting same error. no internet, Secured.

Yesterday all devices showing same error.

 

Can you please help me to sort this issue.

 

 

Thank you 

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jbrennand
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Re: Constant "No internet, secured" on laptop and mobiles.

What error, on what device, connected to what, and how?

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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prathameshr
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Re: Constant "No internet, secured" on laptop and mobiles.

I have two laptops.

 

On one laptop, windows 10, when I connect to WiFi. It shows, no internet, secured error. Internet doesn't work on this.

On second laptop, windows 10, WiFi is connected but only few website is accessible. I can open Google and search something, it gives me results but if I click any of the links, it won't work. 

 

I am using white color box of virgin media. I am using this for last 1 year. I didn't face any problem. Suddenly few days back this problem is coming.

 

I tried various things like

1. Restarting virgin media hub/modem.

2. Resetting it by pressing small button back of the device.

3. I reconnect all wires again.

4. Restarted all my laptops and phones.

But nothing is working.

 

When I make my mobile phone as hotspot and connect my laptop to it, it works fine.

So, it has to do with Virgin media then, either box or connection or something else.

 

 

Please help.

 

Thank you.

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jbrennand
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Re: Constant "No internet, secured" on laptop and mobiles.

So just to be clear, is it just whilst connecting over wifi that you get these issues? What happens when you connect the laptops directly to the Hub (is it a Hub3) by Cat5e/6a cable - do they connect to the Net and work ok then ? What make/model is your phone? See this thread on Samsung S7's (and some others).
https://community.virginmedia.com/t5/Networking-and-WiFi/Wifi-connection-on-samsung-s7/td-p/3943474

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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prathameshr
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Re: Constant "No internet, secured" on laptop and mobiles.

I don't have LAN cable.

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jbrennand
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Re: Constant "No internet, secured" on laptop and mobiles.

You need one to do this test or you will never know if there is a network problem or just wifi - I suspect it is just wifi and you have a Sammy.
Buy one on eBay, or PC world, Asda (etc.), or a small computer shop, etc - 5m Cat5e cable less that £2.


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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Forum Team
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Re: Constant "No internet, secured" on laptop and mobiles.

Hi, prathameshr.

 

Thanks for posting and welcome to the forums. 🙂

 

Sorry to hear you're having issues with your internet.

Were you able to test your wired connection as what was suggested on the previous response?

Let us know so we could look further into what's going on.

 

King Regards,

Chai_S

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