Constant drop outs using pod via Ethernet

[njewhu]

Hi I’m using a Wi-Fi pod in my study plugged and connecting to my Mac via ethernet . I appear to get signal drop outs every 5-10 minutes which I’ve tracked using a monitoring tool. The signal appears strong 

[njewhu]

Any device - thanks 

[John_GS]

Hi @njewhu 

Have you tried a different Ethernet cable?

Kind regards,

[njewhu]

I can try that but I doubt it !

[Alex_RM]

Hi njewhu,

How have you got on since your last post?

Have you tried using the pod wirelessly rather than by Ethernet?

Alex_Rm

[njewhu]

yes I have ...its not as good without ethernet 

[Daniel_Et]

Hi @njewhu 👋 Thank you for your response. Just to confirm, did trying a different ethernet cable have any impact on what you're experiencing?

Please let us know and we'll see what we can do to help you further on this 😀

Regards,
Daniel

[njewhu]

I don’t have problems at present so it may have done! Please close this and thanks 

[Daniel_Et]

Hi @njewhu 👋 Thank you for your response. That's great to hear 😀

If any further problems do occur, please don't hesitate to contact us.

Have a great day!

Regards,

Daniel