I am going to pop you over a private message to get a few more details.
It will appear in the purple envelope at the top right of the page.
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I'm still waiting for you to send that private message...... Another example of poor service from an abhorrent company
The private message was sent yesterday at 3:04pm.
The last message I received was on the 8/3/2019
@Natalie_L wrote:Hi MForrestal, The private message was sent yesterday at 3:04pm. Thanks
I am sorry to hear the message has not reached you.
I have sent a new message with my original copied in.